What are ushers supposed to do. ｷ I'm thinking that the class could be no longer than 2 hours- on a Saturday morning. This could possible be in place of a rehersal- the first Saturday after the first rehersal becomes a kind of crash course in the Childrens theatre (In addition to the tours and any other sort of "classes" like "crew class" or "make up class". Each "class" lasting no more than 2 hours at the most, and giving a very basic- introductory course. Kinda like satdaurday conservetory abridged.) The class could also be offered independently of the shows. Maybe once every two months.
*in the class they first start out with maybe 15 minutes of role playing-to get things started off fun, and to maybe help people figure out that they don't already know everything about being an usher.
*then there is discussion of the rules of being a good usher. The actual list of rules are shown---everyone gets a photo copy to "keep forever" (re: to put in a pile of other papers on their floors.)
*next we get to learn alittle bit about the mechanics of being an usher. Things like how to sign up, where the vests are, when you showd show up. Also- how to take tickets, what to do/say when you pass out programs-where to stand before the show-where to stand during intermission-where to stand after the show. Also, they should vaccume the lobby, and pick up the house, and turn on the lobby display. They should also know when they should actaully open house.
*in addition to explaining what the ushers do, it is important to explaine why they do it. Did you know that there is an actual legal obligation for the theatre to keep all thoes envelopes of ticket stubs for 6 years? Yes, it's not just busy work to put them in the envelopes for fun. The ticket stubs can be reffured to later to prove that this many people bought tickets, and that many people actually used them.
*an important part of having taken this course is learning how to treat/interact with the younger-inexperienced ushers. In order to have a functioning house of ushers, each usher need to feel comfortable asking the house manager questions, and enforcing the rules of the theatre. Before each show, the house manager (who has taken the ushering class) will go over the rules in a quick and friendly fashion. It is important that all younger ushers know what their job is, and feel comfortable doing it.
*A checklist of each actual job that the ushers need to preform should be available during each show. There can either be a lamanated one that can (with a felt marker) be used and reused-or a new paper one for each show. Or better yet, one paper one with many uses. Extras can be kept in the usher binder.
*after a thurogh explaination of the responsibilities of the ushers. There will be another role play in which the ushers take turns at doing all the things--------like greeting people, and taking tickets, and dealing with more situations like crazy people who wont leave their food outside.
*after all of this----Each usher gets a nice "lamanated" (maybe contact paper) card proclaiming them as certified ushers of the childrens theatre. They can put this card in their wallet. And for kids that don't really have wallets, they get a nice certificate too.
*I'm thinking maybe there could be a short multiple choice test at the end--- something that isn't very hard. So that basically everyone passes. But they get to feel good if they get all correct answers.
Why would anyone in their right mind want to take this class? (these are not finalized) *only ushers who have taken this class get their names in the programs. *only ushers who have taken this class get free brownies and lemonade after the show.
*only ushers who have taken this class get some other free good reward. (PLEASE GIVE YOUR IDEAS ABOUT THIS ONE, THANKS)
*this class is mandatory for stage 4 members. They will be HEAVILY ENCOURAGED to be the people house managering/helping the younger ushers who have not taken the class yet feel comfortable and lear what the CORRECT usher procedures are. *Looks great on a resume! "certified usher of one of Palo Alto's oldest and greatest theatres" *It is oh so fun! *Now you get to be on a list of people who rich can call anytime they need ushers! Just think- you save poor rich from having to reteach everyone everytime there is a show! ｷ Did I mention that in addition to being OH SO FUN! It is also MANDATORY? ｷ Only certified ushers will gain community service hours for ushering(maybe.)
These are the idea that were sugested by me at the meeting on the 15th of january. The actual list was created before the meeting. So some of it has been revised slightly since then. they are being subjected for your approval. Please feel free to write feedback.
Also discussed were several other "classes" or projects of general review of the theatre and its procedures. Such things as "crew class" and "makeup class" plus a general "get to know what's what and where's where at the theatre. Carol will make some presentations on that at the meeting, and Rasin will hopefully make some minutes. This was an executive board meeting, buy the way, so don't worry about having missed it.